Recent and ever-evolving requirements imposed by regulatory bodies such as the SEC, PCAOB, Basel II, GLBA, and HIPAA among other mandates have driven organizations to focus on risk, compliance, and transformation of internal controls. Many organizations have decided to engage external resources to help them in enhancing risk management practices as well as establishing sound internal controls.  

Historically, when organizations implemented new information systems, new technologies, or reviewed their business processes found themselves documenting changes and defining internal controls very late during the implementation process.  Some organizations claim that the main issue has been the lack of resources with the appropriate skills to complete the documentation of the changes.  In most cases this has resulted in a weakened control environment that has led to operational inefficiencies, financial loss (penalties imposed by regulators, opportunity loss, etc), and adverse audit opinions.

Considering the current business environment, organizations must establish a minimum set of standards, policies, and procedures that guarantee the accuracy and completeness of their financial reporting data.  Organizations must also establish procedures to safeguard intellectual capital as well as their data. To address these challenges organizations should establishing sound risk management practices.  That is why TLSR has invested in the establishment of our newest service offering Risk & Advisory Services.  Our resources can assist organizations in establishing and maintaining a sound control environment to help your organization in aligning IT services with business objectives to: simplify IT compliance, optimize IT services, and reduce IT operational costs.

Our Risk and Advisory Services are segregated in two areas: IT Advisory Services and IT Service Management.

Our IT Advisory professionals work with our clients within various industries and service lines to help maximize their IT investments and ensuring that IT services are in support of the business needs.

Our services include:

• Information Security and Privacy

• Assessment of Security Practices

• Assessment of Active Directory Configurations

• Business Continuity Management

• Business Impact Analysis

• Recovery Strategy Design and Implementation

• Business Continuity and Disaster Recovery Plan
  

• IT Strategy, Governance, and Performance

• Define IT Strategic Plans

• Establish IT Governance

• Evaluate Functional and Technical Performance

• Project Risk Management

• Business Service Management

• Business Process Transformation

• Procurement Process Analysis
  

• IT Audit Co-Sourcing

• IT and Financial Controls

• Regulatory Compliance

• GLBA (Risk Assessment and Data Classification)

• SOX 404 Documentation and Testing

• Enterprise Risk Management

• Vendor Selection Assistance

• Request for Proposal

• Functional and Technical Requirements

• Vendor/Solution Evaluation

• Contract Analysis

Service Management is a means for accrediting and professionalizing the IT function.  It provides an emphasis on the delivery of cost effective, reliable, and measurable IT Services and provides the required discipline to set accountability within the organization.

Through our IT Service Management offering we assist IT organizations in achieving operational excellence through the adoption of best practices for IT.

Our solutions have been developed to enhance the quality and effectiveness of people, process, and technology and are based on the IT infrastructure Library's (ITIL®) framework for IT Service Management processes and CobiT® for IT Governance. 

Our offerings include:

• IT Operations Assessment and Maturity

• IT Service Portfolio Development

• ITSM Process Alignment and Implementation

• ITSM Processes and Tools Integration

• ITSM Service Desk Design and Implementation

• ITSM Roles and Responsibilities

• Continuous Service Improvement Plan